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Ordering Information
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You can safely order online using our secure
server and shopping cart by clicking the  or
 button
next to the item shown.
SSL (Secure Socket Layers) technology
is used to provide the highest security for your order transactions
and to insure safe transmission of your private information.
Credit card numbers, name, physical address/phone number
and email addresses are never stored in an online
database. The information you provide when placing your order
is retained only for order completion and shipping, it is
held securely and privately off-line and is never shared,
leased or sold to a third party. For more detailed information,
please see our:
Privacy
Policy
You may also copy the inventory # and description
of the piece and mail this information with you check or money
order in US$ made out to N. Bernardine Widmer
(please be sure to include the shipping/insurance fee) to:
N. Bernardine
Bernardine Fine Art Jewelry
4333 Homer Avenue
Cincinnati, Ohio 45227
513-561-3057
bernardine3@bernardine.com
email for
special requests
or
call 513-561-3057 to discuss custom
order jewelry.
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Directions To Place An Order
by regular mail:
Print or copy the inventory #, description and
price and mail by regular post. Never send credit card
information by email. Be sure to include your phone
number so I can call you back if there is any question concerning
your order.
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ACCEPTABLE PAYMENT OPTIONS:
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1.
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checks drawn on U.S. Banks made out to N. Bernardine
(allow 10 days for check to clear)
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2.
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Certified check made out in U.S. Dollars (USD) to N.
Bernardine
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3.
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credit cards (Mastercard, Visa, Discover),
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**NOTE: We
ship only to customers in the United States. We do not
currently ship outside of the U.S. Currently we do not
accept international credit card orders. If you do not
live in the USA, payments will be limited to bank checks
made out in U.S. Dollars (USD) to N. Bernardine.
Please call
or email for
shipping charges to your country if you are paying by
check.
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All prices are in U.S. Dollars. Additional charges
may apply for ring sizing or other adjustments on one-of-a-kind
items.
Every effort is made to avoid errors in pricing and product
information, but sometimes mistakes do happen. If a mistake
does occur, we reserve the right to correct it, and in our
sole discretion, to refuse or cancel any order placed for
that item at the incorrect price. Notification will be sent
within 2 business days to the email address listed on the
order. All prices listed on this site are in U.S. dollars.
Note: Due to fluctuations in the gold and silver
markets, prices are subject to change without notice. Please
note that if you order an item that would incur a price increase,
your credit card will not be charged until after we have notified
you of the price change and you authorize the increase. For
more detailed information about price increases, please see
Gold
and Silver Market.
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All jewelry is GUARANTEED to be free from defects in craftsmanship
and materials on delivery. Should the jewelry fail,
and examination reveals it was due to negligence on my part
I will repair or replace the item at no additional cost.
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Non commissioned currently available
jewelry that is not created as a special or custom order may
be returned for REFUND, CREDIT or EXCHANGE within 7 days of
date received as long as the item is in its original, unused
condition, with no missing, broken, or exchanged stones and
the finish of both metal and stone(s) is unscratched and unmarred.
Call
before returning the item to obtain a return authorization
number, otherwise the package cannot be accepted. Any scratched,
altered, blemished, used/worn or broken items are not eligible
for a refund or exchange unless the damage occurred during
the original shipment, or unless the item(s) were flawed due
to our fabrication error. Original shipping charges
and credit card fees (if any) are not refundable.
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Custom order or commissioned jewelry.
Pieces that are created as a special order and/or custom
design, a custom order, or jewelry that requires modification
such as ring sizing or exchanging stones and is ordered on
a commission basis is not returnable. My guarantee is that
the piece will match the final design you approved including
the dimensions, type of stone(s) and metals (gold or silver).
Note that all handmade jewelry will differ slightly due to
the nature of the craft and may include minor variations in
the overall size of the piece(s) and/or minor differences
in the stone colors and shape.
Any standard item that is customized (ring sizing,
adding stones, changing stones, etc.) is not returnable for
refund.
For your security, if you wish to return a non commissioned/non
custom order, please return item(s) with an insured courier
(USPS Insured, FedEx, UPS) and retain your shipping receipt.
Bernardine Fine Art Jewelry is not responsible for item(s)
lost or damaged in transit.
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All items that are in stock will be shipped within one (1)
to five (5) days of payment confirmation. If an item is no
longer in stock, due to a previous sale, the customer will
be notified within two business days by email. Options for
ordering a similar item will be included in this email notice
and an alternative time frame will be suggested.
Custom/commission orders are usually delivered between three
to six weeks of order depending on material availability and
design considerations. A firm estimate of delivery will be
discussed at time of order.
All jewelry is shipped USPS Express Mail, insured, using
the U.S. Postal Service (USPS) and requires customer signature
on delivery. USPS Express Mail is normally received next day
with guaranteed delivery within two business days. (I have
found this to be the safest and most secure form of transit
for jewelry and gemstones.) If you are not available to accept
delivery the USPS will leave a notice allowing you to have
the package redelivered or to pick it up at the post office.
If purchase is made with a credit card, shipment will be
made only to the billing address on the card, I do not ship
to P.O. Boxes, APOs or FPOs. Should you require shipment to
an alternative address for a gift or other reason, please
call or email for alternative solutions.
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SHIPPING /
INSURANCE
FEES:
Updated 5/14/2007 to reflect
current USPS postal rates.
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ORDER VALUE:
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USPS EXPRESS SHIPPING / INSURANCE
COST:
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$100.00
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$19.50
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$100.01- $200.00
$200.01- $500.00
$500.01- $1000.00
$1000.01- $1500.00
$1500.01 and up
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$20.25
$21.60
$22.95
$24.30
$1500.01 to 5,000.00 - $24.30 plus $1.35 for each $500
or fraction thereof over $1500.00
NOTE: Our shopping cart cannot correctly calculate
shipping and insurance costs on orders over $1500.00.
For any order exceeding $1500.00, an email will be sent
requesting approval of total shipping/insurance fees
before charging your credit card.
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Package Weight
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Up to 1lb. $19.50 + applicable insurance
fee.
Orders above 1 lb. will be individually calculated.
An email will be sent requesting approval of total shipping/insurance
fees before charging your credit card.
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These fees are based on the total amount and
weight of your order and are shipped USPS Express Mail,
insured, using the U.S. Postal Service (USPS). Customer
signature is required for delivery.
If purchase is made with a credit card, shipment
will be made only to the billing address on the card.
Should you require shipment to an alternative address
for a gift or other reason, please call
or email
for alternative solutions.
Please see **NOTE
above about credit card orders from outside the United
States.)
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I guarantee the craftsmanship and materials
of my jewelry and that all characterizations and descriptions
are accurate. If you decide you do not want the jewelry
after purchase, you may return it within one week (7 days
from date received) as long as the item has not been worn
and is returned in original condition (see
Return Policy). Only items in their original and
unused condition may be returned. The price, minus shipping
charges and credit card fees (if any), will be refunded gladly.
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to place orders immediately - or - to discuss custom
orders
call:
513-561-3057
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When sending an order by email
be sure to include full description
of item and inventory # and your daytime phone number.
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